Delivering UPS Power Solutions for Critical Loads
Emergency Callout
24/7 Technical Support, Oncall Engineer Available, Faults, Alarms, Contract Not Required
Service and Maintenance
UPS Maintenance Contracts and Servicing for all UPS Brands. From 4 Hour Callout Response
UPS Replacement
Installation and Commissioing of New UPS Systems. Re-location, Disposal and Upgrades
Who We Are
A Refreshing, No Nonsense Approach
With over 50 years combined experience in the UPS field, providing UPS emergency cover, replacement UPS systems and service agreements to the UK market, we pride ourselves in our transparent and honest approach.
Bringing together some of the industry’s most experienced and talented people, we are committed to improving standards across the emergency power landscape through reliable and efficient delivery of all our services.
Site Survey and Design
Free Site Survey for all Major Projects. Advice & UPS Technical Reporting Provided
Project Management
Complete UPS Design and Project Management for All Critical Applications
Electrical Installation
Installation and Commissioning of New UPS Systems, Re-location, Disposal and Upgrades
UPS Battery Replacement
UPS Battery Replacement for all UPS Manufacturers. Supply only or Installation
UPS Maintenance
UPS Service and Maintenance Contracts with Emergency Response for all UPS Brands
UPS Emergency Repairs
24/7 Technical Support, UPS Callouts, UPS Fault Finding and Onsite Repair for all UPS
Site Survey
Arrange a site survey to discuss your requirements and obtain technical advice on UPS and emergency power solutions.
UPS Relocation
Take the hassle out of moving with our decommissioning, transportation, installation and recommissioning service.
Battery Design
Correct UPS battery design is essential to the safe operation of your UPS System. Take advantage of our technical experience.
After Service
Full after service support, UPS maintenance, warranty provision and UPS servicing schedules for ensuring lifetime longevity.
UPS Installation and Commissioning
Installing an emergency power supply system into an existing or new building can call for many specialised skills, which are not always available through a conventional electrical contractor. Where a Generator and UPS system are being installed, many technical considerations have to be well thought through and planned. Some of these may include the following.
Where can the switchgear be placed for maximum benefit?
What sort of cooling is required to maintain maximum
UPS System efficiency and prolong battery life?
Where should the UPS System be sited to maximise space?
What sort of access is required for UPS maintenance?
What is the best type of UPS system for the purpose
What is the best type of data coms for the application?
What sort of cooling is required to maintain maximum
UPS System efficiency and prolong battery life?
Where should the UPS System be sited to maximise space?
What sort of access is required for UPS maintenance?
What is the best type of UPS system for the purpose
What is the best type of data coms for the application?
Get Free Technical Support
Delivering Solutions For Over 20 years
Providing UPS emergency repairs, replacement UPS batteries and service contracts, we pride ourselves in our transparent and honest approach as the “helpful” UPS company
Our UPS Maintenance Contract Promise
We have used our 20 years’ experience in the UPS industry to try and take out the hassle of UPS maintenance contracts.
There are many products on the market all claiming similar things, we aren’t trying to reinvent the wheel here as over the years these contracts have been tweaked and adjusted to meet certain criteria that is a good balance between cost and the actual service provided, everyone seems to be offering the same thing, or are they?
We offer price matching for like for like service plan quotes, please give us a try!
Why Our UPS Service Contracts Stand Out
- Our response time is the time to get to site, not the time for a callback
- Our technical support is offered by actual UPS experts, not a call centre
- Our inclusive parts and FIX contracts include ALL parts not just “consumables”
- Our preventative UPS maintenance includes multipoint checks not just visuals
UPS Maintenance | UPS Servicing
Regular Annual Health Checks and Services
An uninterruptible power supply is a crucial piece of equipment. It’s essential that you can rely on it to provide critical power protection at all times. But wear and tear over time is inevitable, and without regular check-ups a UPS’s performance can easily become compromised, increasing the likelihood of failure and downtime.Our specialist UPS Health Checks give you the peace of mind that your units are running at peak performance and optimum efficiency.
What’s Included In A UPS Health Check?
- Visual test: thorough inspection of the installed UPS system / battery set
- Physical tests: review of all electrical connections
- Mechanical tests: functional checks including recording electrical measurements and the system’s operational state
- Environmental tests: check the surroundings for possible problems such as dust or humidity
- Download and comprehensive review of the UPS history logs
- Full reporting of any faults found during the PMV
- Our recommendations to improve operational reliability
Get Free Site Survey
TESTIMONIALS
WHAT OUR CUSTOMERS SAY
{Extremely helpful, quick and efficient service was provided to our company by UPS Power Services. Can only recommend them to anyone with UPS problems. Also huge thanks to Mr. Mark Trolly, who guided us through the entire process, and provided instant help from the first moment.
Thank you again!
Peter
Vital Europe
{Leon - Thank you for last week. It is really truly a work of art. The job hasn’t been fed up the ladder (Department/Estates) yet but I can say we are extremely grateful from the professional job received. I’ll be back in touch very soon.
Wayne - Feedback sums it up nicely, like wise I’m very grateful for the work that you put into this project, especially the meticulous planning with other contractors to ensure it all went smoothly.
Leon / Wayne
Durham University
{UPS Power Services supplied our business with a temporary UPS when our ageing old system broke down, the staff attended site to asses the type and size of UPS required with in 4 hrs of my 1st call to them.
they then installed the temp system so that we was safe with our back up procedures.
We was then quoted for a new system to replace our broken system.
Through out the whole procedure UPS POWER SERVICES portrayed them selves in an excellent professional manner from start to finish of the project. I would definitely recommend them.
Derek
ParkAcre
{Very Professional and Efficient More efficient impossible, very reliable and amazing prices. We’ll definitely call them again
Carlos
Riverside School
{Excellent service, staff very helpful, prices are good and delivery is normally very prompt. On the one occasion we did have a delivery problem they sorted it out by dropping another unit in person. Cant rate them any higher – Fully recommend.
Andrew
Aston Berkeley
{I have worked closely with Mark Trolley, now of UPS Power Services in my previous role for over two years. We worked in partnership on many critical sites located around the UK. His level of UPS product knowledge along with crucially delivering on tight client expectations was unprecedented.
Nick
Medical Facilities Manager
{I would highly recommend UPS Power Services to anyone in the market for a UPS or would like their existing system maintained. The Glasgow 2018 European Championships Project was managed perfectly and the product delivered and installed in time against a very tight deadline across multiple sites in and around Glasgow
Stuart
Glasgow 2018 European Championships
{I would recommend these guys as they handled the servicing and replacement of batteries in our two units that had been neglected for years very efficiently and effectively.
Will be getting them back next year for the annual servicing now we are back in shape.
Roger
London East Business Centre
{With UPS Power Services, we've recently just completed a project to install a UPS solution that covers our entire IT infrastructure.
The team have been fantastic from the initial scoping/quotation phase, through to installation and then with any after sales support.
I honestly couldn't ask for better service, and I would highly recommend them!
Jon-Paul
AL UK
{We had a very old UPS unit in our server room which urgently needed attention. Ian and the team at UPS Power Services were superb. They did everything they promised, turned up when they said they would and got our UPS back up and running within 24 hrs of the diagnosis. We will happily be using them for all our UPS requirements going forward.
Alex
Nexans UK
{Mark Trolley, managed a major upgrade to our in house datacentre at Phones 4U. This included an initial site audit, concept design options, followed by orderly shutdown, delivery and commissioning of the new system. This involved new switchgear, a standby diesel generator and a parallel UPS system all on a live datacentre site
Dave
CO-OP
{Best compliments to UPS Power Services for their professionalism, effectiveness, great and polite communication.
Cannot recommend them enough.
Thank you Mark and team!
Marius
Embassy of Lithuania
{UPS Power Services have extended the life of our UPS by providing maintenance when APC would not. Bought new batteries from them at a reasonable price which they installed and took away the old ones. Have also had our first annual service check which gave a detailed report on the UPS. Both employees who have been to our offices have been polite and carried out the work cleanly leaving everything as it should be. Only in our first year with them but from our current dealings seem an honest company wishing to give good service with satisfied customers.
IT Manager
NetSol
{Quotation and Purchase Order were processed promptly and product was despatched immediately after receipt of payment.
Shelagh
Ridgeway Components
UPS Battery Installation
Our battery installation and UPS battery replacement team will perform the following tasks:
- Site survey to fully understand the task and site access
- Produce a risk assessment and method statement (RAMS)
- Co-ordinate and arrange delivery, positioning and installation of new batteries together with battery racks/cabinets
- Install new DC fuses and switchgear (as specified)
- Connect all batteries to UPS and create a complete system
- Installation of battery monitoring system (as specified)
- If we are providing a UPS battery replacement service, we may be able to isolate and change one parallel battery string at a time so that the integrity of the overall system is not compromised during the replacement process
- Pack and remove old batteries from site for recycling and correct disposal. Providing a hazardous waste disposal certificate
UPS Battery Replacement and Project Management
Every battery system design has to meet customer’s needs and accommodate any special requirements. Consideration is given to:
- Battery requirements and type; such as autonomy (back-up) time and whether the batteries should be sealed lead acid (VRLA), vented lead acid, plante or nickel cadmium (NiCd)
- Battery design life and the number of charge/discharges cycles
- Parallel battery bank advantages
- Room temperature conditions
- Battery housing type; open, cladded or enclosed rack, matching UPS/battery cabinets etc
- Room restrictions; false/raised floors (are battery rack leg extensions required?), dimensions (size) or surface load (weight)
- Room accessibility; easy access, straight push, no steps, lift capacity, stairs and other obstacles
- Battery monitoring system; continuously monitoring your battery health
- Flexibility of individual battery string fusing and switchgear
- DC cable lengths and power losses associated with long cable runs
