Starkstrom UPS Repair & Emergency Support

Emergency Starkstrom UPS Repair, IPS Servicing, Technical Support, Maintenance Visits, Same Day Onsite Response

Medical UPS Repair Experts

UPS and IPS emergency repairs and replacements

Emergency Batteries

Onsite UPS battery replacements including disposal and recycling

Contract Not Required

Don’t worry we will provide UPS technical support for any situation


UPS Batteries

All UPS installations should have been installed in line with HTM guidelines which recommend dual battery strings and a minimum of a 10 year design life, however when batteries are installed in plant rooms with poor temperature controlled environments these batteries could fail after a much sooner period. UPS Power Services keep stock for 24 hour 7 day battery replacements and will advise on improving environmental conditions to extend the service life of your battery installation.



When contacting medical technology providers for assistance, there will be normally be separate specialists on UPS and IPS (Isolated Power Supplies). In some cases, the UPS element is subcontracted which means higher maintenance and service costs. We are UPS specialists and do not subcontract, however if you require assistance with your IPS then we can put you directly in contact with a specialist in this area.

Medical UPS Systems Supporting Critical Care Equipment

UPS Repair / Replacement on UPS Models and Sizes

Our engineers have vast experience with all Starkstrom UPS supplied and installed since 2005. The UPS engineering partners include Powertronix UPS, AEC UPS, Borri UPS, Riello UPS and CertaUPS. If you have a query on a particular model, contact us and we can discuss in further detail.

The legal requirements and best practices for the maintenance and service of Tertiary Power Supplies, defined as a third supply usually in the form of a UPS or battery system are set out in the Health Technical Memorandum (HTM) 06-01 Downloadable from the gov website here DOWNLOAD HERE

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Hospital UPS Systems

Uninterruptible Power Supply (UPS) Systems are a critical part of a hospital’s power supply infrastructure. When coupled with Isolated Power Supply (IPS) Systems and back-up generators, they provide the operating room and other critical care areas with continuity of power in the event of a supply failure. 

IEC 60364-7-710 and HTM06-01 states that in the event of loss of power, all the medical locations where isolated power is installed (that is, “Group 2” and “Clinical Category 5” locations) require power to be resumed (for life supporting equipment) within a maximum of 0.5 seconds.

Service Contracts

Although a service contract is the ideal method of ensuring your UPS estate is correctly maintained, we won’t hold you to ransom or penalise labour or callout charges. A maintenance or service contract is not required to get assistance from us.

Call us on 0800 112 3654 or email [email protected]

Emergency UPS Support

If your UPS suddenly stops working or throws out a fault signal, we can get a  replacement unit to site or replacement parts and batteries in as little as 4 hours



{UPS Power Services have extended the life of our UPS by providing maintenance when APC would not. Bought new batteries from them at a reasonable price which they installed and took away the old ones. Have also had our first annual service check which gave a detailed report on the UPS. Both employees who have been to our offices have been polite and carried out the work cleanly leaving everything as it should be. Only in our first year with them but from our current dealings seem an honest company wishing to give good service with satisfied customers.
IT Manager
{Quotation and Purchase Order were processed promptly and product was despatched immediately after receipt of payment.
Ridgeway Components
{Extremely helpful, quick and efficient service was provided to our company by UPS Power Services. Can only recommend them to anyone with UPS problems. Also huge thanks to Mr. Mark Trolly, who guided us through the entire process, and provided instant help from the first moment. Thank you again!
Vital Europe
{Very Professional and Efficient More efficient impossible, very reliable and amazing prices. We’ll definitely call them again
Riverside School
{With UPS Power Services, we've recently just completed a project to install a UPS solution that covers our entire IT infrastructure. The team have been fantastic from the initial scoping/quotation phase, through to installation and then with any after sales support. I honestly couldn't ask for better service, and I would highly recommend them!
{Mark Trolley, managed a major upgrade to our in house datacentre at Phones 4U. This included an initial site audit, concept design options, followed by orderly shutdown, delivery and commissioning of the new system. This involved new switchgear, a standby diesel generator and a parallel UPS system all on a live datacentre site
{I have worked closely with Mark Trolley, now of UPS Power Services in my previous role for over two years. We worked in partnership on many critical sites located around the UK. His level of UPS product knowledge along with crucially delivering on tight client expectations was unprecedented.
Medical Facilities Manager
{I would highly recommend UPS Power Services to anyone in the market for a UPS or would like their existing system maintained. The Glasgow 2018 European Championships Project was managed perfectly and the product delivered and installed in time against a very tight deadline across multiple sites in and around Glasgow
Glasgow 2018 European Championships
{Excellent service, staff very helpful, prices are good and delivery is normally very prompt. On the one occasion we did have a delivery problem they sorted it out by dropping another unit in person. Cant rate them any higher – Fully recommend.
Aston Berkeley
{Best compliments to UPS Power Services for their professionalism, effectiveness, great and polite communication. Cannot recommend them enough. Thank you Mark and team!
Embassy of Lithuania
{We had a very old UPS unit in our server room which urgently needed attention. Ian and the team at UPS Power Services were superb. They did everything they promised, turned up when they said they would and got our UPS back up and running within 24 hrs of the diagnosis. We will happily be using them for all our UPS requirements going forward.
Nexans UK
{UPS Power Services supplied our business with a temporary UPS when our ageing old system broke down, the staff attended site to asses the type and size of UPS required with in 4 hrs of my 1st call to them. they then installed the temp system so that we was safe with our back up procedures. We was then quoted for a new system to replace our broken system. Through out the whole procedure UPS POWER SERVICES portrayed them selves in an excellent professional manner from start to finish of the project. I would definitely recommend them.
{I would recommend these guys as they handled the servicing and replacement of batteries in our two units that had been neglected for years very efficiently and effectively. Will be getting them back next year for the annual servicing now we are back in shape.
London East Business Centre
{Leon - Thank you for last week. It is really truly a work of art. The job hasn’t been fed up the ladder (Department/Estates) yet but I can say we are extremely grateful from the professional job received. I’ll be back in touch very soon. Wayne - Feedback sums it up nicely, like wise I’m very grateful for the work that you put into this project, especially the meticulous planning with other contractors to ensure it all went smoothly.
Leon / Wayne
Durham University

Bringing together some of the industry’s most experienced and talented people, we are committed to improving standards across the emergency power landscape through reliable and efficient delivery of all our services.

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